If the Dallas Police Department (DPD) handled your rideshare accident, start with DPD’s Records Section. DPD says accident reports can be requested by mail or in person, and you should have the name of someone involved plus the rideshare accident location or date; a police service number is helpful. DPD says reports are usually available five to seven working days after the rideshare accident. [2]
There is no DPD rideshare accident-report download in the Dallas Police Public Data Viewer. The City’s viewer says vehicle rideshare accident reports must be obtained by mail or in person. [3] You may also be able to purchase the Texas Peace Officer’s Rideshare accident Report (CR-3) through TxDOT’s official Rideshare accident Report Online Purchase System. TxDOT is the statewide custodian of Texas rideshare accident records and sends reports bought through that system by email. [5]
Important correction note: Official sources reviewed for this guide do not publish a Dallas public form or step-by-step procedure for a person to change a completed rideshare accident report. TxDOT’s instructions say that when a previously sent report must be amended or supplemented, the investigator submits a new report marked as a supplemental report; the CR-3 is for law-enforcement and TxDOT use. [6][7] This guide therefore replaces the proposed “Dallas rideshare accident-report correction” article with the verified procedure for getting the report and seeking the correct agency’s guidance about a possible error.
This guide applies only when Dallas Police Department handled the rideshare accident. A Dallas address, mailing address, or Census place identifier does not establish which agency investigated a particular rideshare accident. For a rideshare accident handled by a different agency, ask that agency for its record and error procedure. [1][4]
Quick checklist
- Confirm that DPD took the report. Keep the police service number if you have it. If you do not, gather the name of a person involved and the rideshare accident date and location. [2]
- Allow for processing. DPD says accident reports are usually available five to seven working days after the rideshare accident. [2]
- Use DPD’s stated access route. Request the report by mail or in person; do not expect it to appear in the Dallas Police Public Data Viewer. [2][3]
- Consider TxDOT’s official purchase system. TxDOT is the state custodian for rideshare accident records and provides an online purchase link for CR-3 copies. [5]
- Read the report before asking about an error. Mark the exact item you believe is wrong and preserve the copy you received. Do not alter the report yourself.
The verified Dallas and Texas procedures
1. Request the report from Dallas Police Records
DPD’s current Types of Records page says an accident report may be requested through the mail or in person at its customer-service window. It lists the name of a person involved and either the rideshare accident location or rideshare accident date as the information needed; a police service number is helpful. The page states that reports are usually available five to seven working days after the rideshare accident and lists a $6 fee for a mail or in-person accident-report request. Use DPD’s official page for the current instructions before you travel or mail a request. [2]
The Dallas Police Public Data Viewer has a different purpose: it makes certain offense and arrest information available, but it expressly says there are no rideshare accident reports online and directs people to obtain them by mail or in person. [3]
DPD describes its Records Section as the unit that maintains, processes, and releases official police records, including accident (CR-3) reports and insurance-related copies. [4]
2. Use TxDOT’s official CR-3 purchase route when it fits
TxDOT says it is the custodian of Texas rideshare accident records. Its Rideshare accident Report Online Purchase System is the official state route to obtain a Texas Peace Officer’s Rideshare accident Report (CR-3); TxDOT says customers receive a purchased report by email. Rideshare accident reports are not available for the general public to view online because they are confidential. [5]
TxDOT’s page identifies people and entities who may receive a report on written request and payment, including people involved in the rideshare accident, vehicle owners, certain insurers, and other listed parties. It says a customer who does not meet the listed criteria may receive a redacted copy. The same page currently lists $6 for a regular copy and $8 for a certified copy, with possible additional credit-card processing fees. Confirm the current options and charges on TxDOT’s page before purchase. [5]
3. If you need an existing City record beyond the ordinary report request
The City of Dallas says a public-information request must be in writing, include enough detail for the City to identify and locate the record, and include the requester’s contact information. The City’s open-records material says the process is for copies of existing records and does not require the City to create a record that does not exist. [8]
This is a route for an existing City record, not a way to create a rideshare accident report or rewrite one. The City directs requests to its Open Records Manager or City Secretary’s Office and says a requester should cooperate with reasonable clarification requests. [9]
If you believe the rideshare accident report has an error
First, obtain and keep a readable copy. Identify the report or service number, the exact field or statement you question, and the information you believe supports your concern. This is a practical way to make a focused inquiry; it is not an official Dallas correction-form requirement.
Information to have ready
For the ordinary DPD report request, have:
- the name of a person involved;
- the rideshare accident location or date; and
- the police service number, if available. [2]
For a written City open-records request, the City says to provide enough detail to identify and locate the existing records and to include your name, address, and telephone number. [8][9]
For an error inquiry, keep your report copy and a short, dated explanation of the particular point you want the investigating agency to consider.
If the normal route fails
The report is not available yet. DPD says accident reports are usually available five to seven working days after the rideshare accident. If that period has not passed, the report may still be processing. [2]
The Dallas Police Public Data Viewer has no report. That is expected for a rideshare accident report. The City’s viewer says rideshare accident reports are not online; use DPD’s mail/in-person process or the official TxDOT purchase system instead. [3][5]
You are unsure DPD was the investigating agency. Do not assume a Dallas address means DPD has the record. Confirm which agency investigated the rideshare accident, then use that agency’s record route. This article does not establish jurisdiction for incidents outside DPD’s responsibility. [1][4]
You need more than the ordinary copy request. A written City open-records request can seek existing City records, but the City says that process does not require the City to create a record. It is not a substitute for an investigator’s supplemental-report process. [8][9]
You are challenging an officer’s factual account, contributing-factor entry, or narrative. The official sources reviewed do not supply a public Dallas appeal or correction procedure. Request guidance from the investigating agency, retain your own documents, and consider qualified legal advice if the issue materially affects an insurance claim or legal rights. Do not rely on this page to determine fault or a legal deadline.
More AccidentFiling.ai resources
Browse Accident Guides and Official Accident Resources. These are general starting points; use the cited agency or regulator for an official process.
What changes when a rideshare trip is involved
Use this version when the event involved a transportation-network-company trip. Save the platform, rider or driver role, trip receipt, date and time, driver and vehicle profile, pickup and destination, app messages, and whether a request had been accepted or a passenger was in the vehicle.
Rideshare coverage can change with app and trip phase and state law. Platform notice is a separate task from a police or motor-vehicle report and from notice to a personal or commercial insurer.
- Capture the trip and app status before details disappear.
- Use the applicable operator’s current incident-reporting route.
- Keep operator, police or DMV, and insurer confirmation numbers separate.
Browse the Rideshare Accident Guides collection for related pages.
Accident-type official sources
- Uber or Lyft? Protect Yourself When Ridesharing — National Association of Insurance Commissioners
- State Insurance Departments — National Association of Insurance Commissioners
Official sources
[1] U.S. Census Bureau, Gazetteer Files and the 2026 National Places Gazetteer record for Dallas city, Texas, GEOID 4819000. https://www.census.gov/geographies/reference-files/time-series/geo/gazetteer-files.html and https://www2.census.gov/geo/docs/maps-data/data/gazetteer/2026_Gazetteer/2026_Gaz_place_national.zip
[2] Dallas Police Department, Types of Records, “Accident.” https://www.dallaspolice.net/division/recordssection/types-of-reports
[3] Dallas Police Public Data, Access Arrest & Offense Reports Online, “Disclaimer and Restriction of Use.” https://www3.dallascityhall.com/publicdata/
[4] Dallas Police Department, Records Introduction, “Services” and “How to Request Records.” https://www.dallaspolice.net/division/recordssection
[5] Texas Department of Transportation, Crash reports and records, “Crash Report Online Purchase System,” “Required information,” and “Costs.” https://www.txdot.gov/data-maps/crash-reports-records.html
[6] Texas Department of Transportation, Crash records forms for law enforcement, “Crash reports” and “Texas crash report forms.” https://www.txdot.gov/data-maps/crash-reports-records/forms-law-enforcement.html
[7] Texas Department of Transportation, Instructions to Police for Reporting Crashes, CR-100, Version 29.0 (June 4, 2025), §5.0 “Supplement Reports.” https://www.txdot.gov/content/dam/docs/division/trf/crash-records/cr100-v29.pdf
[8] City of Dallas City Secretary’s Office, Open Records, “Open Records.” https://dallascityhall.com/government/citysecretary/Pages/OpenRecords.aspx
[9] City of Dallas City Secretary’s Office, Contacts & Complaints, “To request information from this governmental body.” https://dallascityhall.com/government/citysecretary/openrecords/Pages/contacts.aspx
Authorship, update, and review status
Authorship and update: Prepared by the AccidentFiling.ai editorial team from official U.S. Census Bureau, Dallas Police Department, City of Dallas, and TxDOT sources checked September 11, 2026. AccidentFiling.ai is an independent information resource; it is not Dallas Police, the City of Dallas, TxDOT, an insurer, or a government filing service. Public resources above are available without an AccidentFiling.ai form.