Aleutians East Borough, Alaska local guide: This county or county-equivalent page applies the national guidance and official resources below to people looking for accident information in Aleutians East Borough, Alaska. The agency responsible for a police report or records request can depend on where the incident occurred and which agency investigated it. Confirm the agency shown on the report or incident information before requesting a record.
If you are in immediate danger or someone needs emergency help, call 911 first. Once everyone is safe, preserve the trip details and scene information you can gather without creating another risk, then use the Uber route that fits your role. Uber currently directs drivers to report a crash in the Driver app’s Safety Toolkit; riders who requested the trip have Uber’s rider accident-report route; and a third party with an insurance-claim-related inquiry has a separate notice portal. A police report, a state motor-vehicle report, an Uber notice, an insurance claim, a government claim, and a lawsuit are separate processes. Do not assume that completing one completes another. Uber’s U.S. insurance page describes the role-specific reporting routes.
Quick checklist — only after safety is addressed
- [ ] Get to a safe place and seek emergency help when needed. Uber tells people involved in an accident to make sure everyone is safe and to notify police and paramedics if necessary. Uber’s rider accident guidance and U.S. emergency guidance both put emergency response first.
- [ ] Record the trip context before screens change. If you can do it safely, save screenshots of the trip page, ride receipt or trip identifier, date and approximate time, pickup and drop-off information shown in the app, and the driver’s app status or trip stage shown at the time. Identify whether you were the driver, the requesting rider, a co-rider, or another person involved.
- [ ] Make a safe scene record. Photograph vehicle damage, the wider location, traffic controls, and visible conditions only if it is safe. Uber also advises taking vehicle-damage and location photos and collecting contact and insurance information from other involved drivers and riders. Uber’s driver crash guidance
- [ ] Save the police or incident-report details. Write down the responding agency and report or incident number if one is available. A police report number is useful to retain, but it is not an Uber claim, a state motorist report, or an insurance determination.
- [ ] Use the correct Uber reporting route. Keep the confirmation, submission date and time, and any reference number. The routes below are different for drivers, riders, and third parties.
- [ ] Keep originals and a dated log. Retain original photo and video files where possible, your factual notes, correspondence, receipts, repair or towing papers, and copies of forms you actually submit. Keep observations distinct from guesses about fault or coverage.
Do not return to an unsafe roadway, approach an unsafe person, or delay urgent care to obtain evidence. Start with the records you can safely keep, then make a short factual note when you are safe.
Choose the official Uber route for your role
If you were driving with Uber
Uber’s current U.S. instructions say the easiest driver route is Safety Toolkit in the Driver app: tap the blue shield at the lower left of the map, choose Report a crash, describe what happened, and submit. Uber also lists the Safety Incident Reporting Line in the app’s Help > Safety section and an online crash-report link as alternatives. Uber says that, after a claim is submitted, the Driver app shows a notification to the Crash Center, where the driver can contact Uber’s insurer, view claim status, and see rental options. Read Uber’s current driver instructions.
For the report, preserve the information Uber asks people to gather when safe: photos of damage and location, the contact and insurance information of other involved drivers and riders, and any police-report number. The report describes the incident to Uber; it does not itself establish fault, coverage, or a legal deadline.
If you requested the Uber trip as a rider
Uber provides its “I was involved in an accident” rider reporting page for riders. Its current page says to make sure all parties are safe, notify police and paramedics if necessary, and share details so Uber can follow up. Save your trip receipt or trip identifier and the account email or phone details you use with Uber before you begin. Open Uber’s rider accident-report page.
If you were a co-rider or another person without the Uber account that requested the trip, Uber’s non-account serious incident form lists car accidents among the incidents it handles. That form asks for identifying information such as the incident date, time, location, vehicle plate if known, and a description. It is an Uber incident report, not a police report or an insurance coverage decision. Uber’s non-account serious-incident form
If you were another driver, pedestrian, cyclist, property owner, or other third party
Uber’s Third party incident notice portal is for an insurance-claim-related inquiry. The portal says that drivers on the Uber platform and riders are encouraged to notify Uber through the app, so a third party should use the third-party route rather than attempt to report through another person’s account. Keep the confirmation that follows your submission. Open Uber’s Third party incident notice.
A third-party submission is separate from any report to law enforcement, notice to your own insurer, a state motor-vehicle filing, or a claim involving a public entity.
Evidence and documents to keep in one folder
Use one digital folder, paper folder, or both. Label records by date and avoid overwriting original files. The following list is designed to preserve information; it does not determine who caused the crash or which policy applies.
| Record | What to preserve | Why it may help you stay organized |
|---|---|---|
| Uber trip record | Screenshots of the trip details, receipt, trip identifier, pickup/drop-off information shown, and account communications | It helps identify the trip and your role when using Uber’s reporting route. |
| App-phase record (driver) | A factual screenshot or note of whether you were offline, online and waiting, en route to a pickup, or on a trip | Uber’s coverage discussion uses these phases, but a screenshot alone does not decide coverage. |
| Scene record | Original photos or video of vehicles, road layout, traffic controls, damage, and conditions—only if safely taken | It preserves what you observed at the time. |
| People and vehicle information | Names and contact details, plate information, insurer details if exchanged, and witness contacts | It can help identify people or vehicles later. |
| Official-report information | Agency name, officer details if provided, report/incident number, and any later copy obtained through the agency | It identifies the official record; it is not a substitute for any separate state filing. |
| Claim and expense papers | Uber confirmation, insurer correspondence, claim numbers, repair, tow, storage, rental, and other records you receive | It creates a dated communication and document trail. |
| Your factual chronology | A short dated account of what you saw, heard, and did; separate observations from assumptions | It can preserve memory without trying to make a fault or coverage determination. |
If a business, home, vehicle, or public agency may have a camera record, note the location, approximate time, and contact details. Ask the owner or agency about its own process for a copy or preservation request. Do not alter original media or state that a record proves fault.
Keep these procedures separate
| Task | What it is | What it does not do |
|---|---|---|
| Emergency or police notification | In an emergency, call 911. For a non-emergency police report, use the local law-enforcement agency for the place where the crash occurred. USAGov’s police-report guidance explains that local agencies may have their own online or phone processes. | It does not automatically complete an Uber notice, insurer claim, or state motor-vehicle form. |
| Police or incident report | An agency record or report process. Keep the agency and report number if available. | It does not determine insurance coverage or replace every driver-filed state report. |
| State DMV/DOT/motorist report | A possible separate crash-reporting obligation administered by the state where the collision occurred. Check that state’s current motor-vehicle, DMV, DOT, or highway-safety agency instructions. | It is not Uber’s crash report or an insurance claim. This guide does not set a nationwide reporting rule or deadline. |
| Uber report or third-party notice | A report to Uber using the route for your role. | It is not a police report, state filing, government claim, or lawsuit. |
| Insurance notice or claim | Notice or a claim through the relevant insurer and policy process. For drivers, Uber’s current crash page says its claims team will guide the driver through crash reporting to the coverage provider in the driver’s state and says personal-insurer reporting is not needed unless the driver has a relevant endorsement; commercially insured drivers have different instructions. Read the current Uber driver page | It does not replace official crash reporting or preserve a separate government-claim or court deadline. |
| Government claim | A separate process that can arise when a government entity may be involved. The responsible government body’s procedure controls. | It is not created by a police report, Uber notice, or insurer claim alone. |
| Lawsuit deadline | A separate, fact- and location-dependent legal timing question. | It is not set by an Uber confirmation, police-report number, or insurance claim number. |
Uber insurance: preserve the phase, then check the current state-specific materials
Uber’s U.S. insurance page says the commercial insurance it maintains can depend on factors including fault, whether the driver was offline, online, en route, or on a trip, and the driver’s personal insurance policy. It also explains that some additional coverages vary by state, are not available countrywide, and may not apply to commercially licensed or insured drivers. Uber’s U.S. rideshare insurance information
For a driver, that makes an accurate trip-phase record useful: record only what the app and your own contemporaneous notes show. Do not assume that the title “Uber driver” alone identifies a policy, coverage amount, deductible, insurer, or eligibility. Uber’s page says vehicle-damage coverage described for en-route or on-trip rideshare use is contingent on the driver’s personal policy including comprehensive and collision coverage, and it identifies exceptions for commercially insured livery drivers. The current certificate or policy materials for the crash-location state and the facts of the trip matter.
State rules can also use trip phases differently. California is one example, not a nationwide rule: California Public Utilities Code section 5433 distinguishes the period after a driver accepts a request through completion of the transaction or ride from the logged-in, pre-acceptance period. The statute was amended effective January 1, 2026. Read the current California statutory text. California’s Public Utilities Commission also publishes a TNC insurance-requirements summary. Read the CPUC summary. Use the law, regulator, insurer, and current Uber material for the state where the crash occurred rather than applying California’s framework elsewhere.
Official resources to use after you are safe
- Uber driver crash reporting and Crash Center: Uber U.S. insurance and accident steps and Uber Help: What to do after a car accident.
- Uber rider accident reporting: Uber Help: I was involved in an accident.
- Uber third-party insurance-related notice: Uber Third party incident notice.
- Police reporting: USAGov: Report a crime for emergency and local-agency reporting direction.
- State-specific rideshare coverage context: California Public Utilities Code section 5433 and California CPUC’s TNC insurance requirements illustrate why state and trip phase matter. For another state, use that state’s responsible regulator or motor-vehicle agency.
If the normal route does not work
You could not safely collect evidence. Do not return to the crash scene or attempt to recreate the event. Save the information already on your phone, vehicle, or account; write a factual note when safe; and report what you know without filling gaps with assumptions.
The Driver app is unavailable. Uber lists the Safety Incident Reporting Line through the app’s Help > Safety path and an online crash-report option in its driver crash guidance. If you cannot access an account route, preserve the date, time, and the access problem, then use the live official Uber help page when you can. Uber’s driver crash guidance
You are not the account holder. Use the role-appropriate Uber page rather than another person’s account: the third-party insurance notice for an insurance-claim-related inquiry, or Uber’s non-account serious-incident form when it matches the incident you need to report. Keep the confirmation and the contact information you supplied.
Police did not respond. When safe, contact the local law-enforcement agency for the crash location through its non-emergency process, then separately check the crash-location state’s motor-vehicle agency for any driver-report requirement. USAGov notes that local agencies may offer online or phone non-emergency reporting. USAGov’s guidance
You need coverage information. Do not rely on an app label, a generic internet summary, or a coverage figure from another state. Uber links state Certificates of Insurance from its U.S. insurance page, and coverage can vary with state law, trip phase, role, policy terms, and commercially licensed status. Preserve your records and use the current documents and responsible state source for the crash location.
Sources
- Uber, “Insurance for Rideshare Drivers” — current U.S. crash-reporting routes, Crash Center description, trip-phase discussion, and coverage qualifications; checked September 12, 2026.
- Uber Help, “What to do after a car accident” — driver reporting routes, claims-support description, commercially insured-driver context, and vehicle-damage coverage conditions; checked September 12, 2026.
- Uber Help, “I was involved in an accident” — rider accident-reporting route and safety direction; checked September 12, 2026.
- Uber, “Third party incident notice” — third-party insurance-claim-related inquiry route; checked September 12, 2026.
- USAGov, “Report a crime” — emergency and local police-report direction; checked September 12, 2026.
- California Legislative Information, Public Utilities Code section 5433 — California TNC insurance periods and effective-date context; checked September 12, 2026.
- California Public Utilities Commission, “Insurance Requirements for TNCs” — California TNC insurance-period summary; checked September 12, 2026.
More AccidentFiling.ai resources
Browse the Rideshare Accidents collection for related guides. Use the official resources above for the actual reporting or claim process.