Short answer
In North Carolina, the first state reporting step for a reportable rideshare accident is the driver’s immediate notice to the appropriate law-enforcement agency. Inside a city or town, that is the city or town police department; outside one, it is the State Highway Patrol, sheriff’s office, or other qualified rural police. The appropriate agency must investigate a reportable rideshare accident, and the investigating officer must prepare a written report within 24 hours. [North Carolina General Statute § 20-166.1][2]
A reportable rideshare accident is one involving a motor vehicle that results in a death or injury, total property damage of $1,000 or more, or any amount of property damage to a vehicle seized under the stated statute. NCDMV’s DMV-349 coding guidance adds trafficway and specified run-off-road setting language for use of the report form. [§ 20-4.01][1] [DMV-349 coding guidance][4]
The official sources describe driver notice to law enforcement and an officer’s written report for an ordinary reportable rideshare accident—not a general post-rideshare accident self-report that every driver files with NCDMV. A different, specific rule applies when a driver hits a parked or unattended vehicle. [§ 20-166.1][2]
For practical next steps, see What to Do After a Rideshare accident and keep records with the Rideshare accident Evidence Checklist.
Immediate checklist
- Check whether the rideshare accident may be reportable. The statutory triggers are death or injury, total property damage of at least $1,000, or property damage to a vehicle seized under the cited law. [§ 20-4.01][1]
- Notify the correct law-enforcement agency immediately by the quickest means if it is reportable. The agency depends on whether the rideshare accident occurred inside or outside a city or town. [§ 20-166.1][2]
- Save the key details. Keep the date, county, exact location, agency/officer name, other driver’s details, plate, and any report number. These details help locate the record later.
- Do not confuse notice with the report. The driver gives notice; the investigating officer prepares the formal written rideshare accident report. [§ 20-166.1][2]
- Follow the parked-vehicle rule if it applies. A driver who hits a parked or unattended motor vehicle on a North Carolina highway must report it to its owner within 48 hours, including when the rideshare accident is not reportable. If written notice is not given at the scene, it must be sent by certified mail with return receipt requested, with a copy to NCDMV. [§ 20-166.1][2]
Who reports what in North Carolina?
| Report or notice | Who handles it | What the official source says |
|---|---|---|
| Immediate notice of a reportable rideshare accident | Driver | The driver must immediately notify the appropriate agency. Municipal police apply inside a city or town; the Highway Patrol, sheriff, or other qualified rural police apply outside. [§ 20-166.1][2] |
| Investigation and written rideshare accident report (DMV-349) | Investigating law-enforcement officer | The appropriate agency investigates a reportable rideshare accident. The officer makes a written report within 24 hours. The official DMV-349 contains an officer/department section. [§ 20-166.1][2] [DMV-349 form][3] |
| Transmission to NCDMV | Highway Patrol or local law enforcement | A Highway Patrol officer forwards the report to the Division. A non-Highway-Patrol officer forwards it to the local agency for the rideshare accident area, which must forward it to the Division within 10 days after receiving it. [§ 20-166.1][2] |
| Financial-responsibility proof | Driver, if NCDMV requests it | The driver must furnish proof of financial responsibility when the Division requests it. This is conditional; the statute does not present it as an automatic driver-filed rideshare accident form. [§ 20-166.1][2] |
| Parked/unattended vehicle notice | Driver | Notice to the owner is required within 48 hours. Written notice not delivered at the scene has the certified-mail and NCDMV-copy requirements above. [§ 20-166.1][2] |
| Supplemental death report | Investigating officer; medical examiner in the stated circumstance | An officer files a supplemental report when a person injured in a reportable rideshare accident dies from it within 12 months and the death was not in the original report. The medical examiner has a separate five-day duty. [§ 20-166.1][2] |
The DMV-349 is an officer’s rideshare accident report for NCDMV, not an insurer claim form. The form says its data are for DMV use, statistical analysis, and highway-safety programming; it says fault determinations are for insurers or courts. [DMV-349 form][3]
Insurance, public-entity, and court processes are separate
The cited state rideshare accident-report sources do not set an insurer-notice deadline, public-entity notice procedure, or lawsuit deadline. Ordering an NCDMV rideshare accident report does not submit an insurance claim or start a court case. Do not treat the driver’s rideshare accident-notice rule, the officer’s reporting rule, or NCDMV request processing as a deadline for those separate processes.
How to find or request the record
NCDMV certified rideshare accident-report request
NCDMV’s [Order a Rideshare accident Report page][5] is the official route for a report held by the Division. A person personally involved in a rideshare accident may request a redacted copy by mail or in person; NCDMV says individuals cannot order online. Use the printable [TR-67A Rideshare accident Report Request form][6]. NCDMV says to allow 10 business days from receipt for a mailed request. For five or fewer in-person records, its page says they can be provided immediately at the listed offices; larger requests must be mailed. [NCDMV instructions][5]
TR-67A asks for the driver’s name, county and date of rideshare accident, and driver license number. It asks the requester to identify themselves and select or explain any Driver’s Privacy Protection Act (DPPA) basis for an unredacted copy. [TR-67A][6] The statutory fee for a certified accident report is $6.50. [§ 20-42][8]
NCDMV says a North Carolina-based or North Carolina-licensed business or organization may request an unredacted report by mail, in person, or online only when it confirms a permissible use and provides identification. A request that does not meet a permissible use receives the redacted version; out-of-state business or organization requests must be mailed. [NCDMV instructions][5]
State Highway Patrol search: useful, but not statewide
The [North Carolina State Highway Patrol Rideshare accident Reports portal][7] covers rideshare accidents investigated by the Highway Patrol since May 16, 2013. Reports normally enter that system within five to seven business days. The portal says its result is not a certified rideshare accident report; it does not represent every report made by municipal police, sheriffs, or another agency. Use NCDMV’s request route when a certified report is needed. [NCSHP portal][7]
Documents and identifiers to gather
For TR-67A, gather the fields NCDMV uses: the driver’s name, county and date of rideshare accident, and driver license number. [TR-67A][6] Also retain the agency name, report number if provided, vehicle plate or VIN, exact location, and request correspondence. For an unredacted request, have the supporting identification and permissible-use information NCDMV requires. [TR-67A][6]
If the report is unavailable or held elsewhere
No Highway Patrol-portal result does not prove that no report exists; that portal is limited to Highway-Patrol-investigated rideshare accidents. Identify the investigating agency from the rideshare accident location. The statute identifies municipal police inside cities and towns, and the Highway Patrol, sheriff, or other qualified rural police outside them for initial reportable-rideshare accident notice. [§ 20-166.1][2]
For a locally handled report, ask the investigating agency through its official records channel whether it can provide the report or a public-record portion. The rideshare accident statute permits a law-enforcement agency to provide accident reports or portions that are public records, and separately requires local agencies to forward reports to NCDMV. [§ 20-166.1][2] North Carolina’s public-records law generally treats public-business records as public records, subject to laws that provide otherwise. [§ 132-1][9]
If no standard report was created, retain your information and ask the agency what record it maintains. The DMV-349 includes a non-reportable designation, but the official sources do not promise that every incident will produce a standard, immediately available DMV-349. [DMV-349 form][3]
Official resources
- [NCDMV: Order a Rideshare accident Report][5]
- [TR-67A Rideshare accident Report Request form][6]
- [North Carolina State Highway Patrol Rideshare accident Reports portal][7]
- [N.C.G.S. § 20-166.1: reports and investigations][2]
- [N.C.G.S. § 20-4.01: reportable rideshare accident definition][1]
- More accident-reporting guides and public resources
What changes when a rideshare trip is involved
Use this version when the event involved a transportation-network-company trip. Save the platform, rider or driver role, trip receipt, date and time, driver and vehicle profile, pickup and destination, app messages, and whether a request had been accepted or a passenger was in the vehicle.
Rideshare coverage can change with app and trip phase and state law. Platform notice is a separate task from a police or motor-vehicle report and from notice to a personal or commercial insurer.
- Capture the trip and app status before details disappear.
- Use the applicable operator’s current incident-reporting route.
- Keep operator, police or DMV, and insurer confirmation numbers separate.
Browse the Rideshare Accident Guides collection for related pages.
Accident-type official sources
- Uber or Lyft? Protect Yourself When Ridesharing — National Association of Insurance Commissioners
- State Insurance Departments — National Association of Insurance Commissioners
Sources
[1] North Carolina General Assembly, N.C.G.S. § 20-4.01 (definition of “Reportable Crash”)
[2] North Carolina General Assembly, N.C.G.S. § 20-166.1 (reports and investigations)
[3] North Carolina Division of Motor Vehicles, Crash Report Form DMV-349
[4] North Carolina Division of Motor Vehicles, DMV-349 Code Sheets
[5] North Carolina Division of Motor Vehicles, Order a Crash Report
[7] North Carolina State Highway Patrol, Collision Reports
[8] North Carolina General Assembly, N.C.G.S. § 20-42 (certified accident-report fee)
[9] North Carolina General Assembly, N.C.G.S. § 132-1 (public records)